Role Title: Senior Analyst, Digital Analytics (L09)

Organizational Overview:

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

Senior Analyst, Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

The role will deliver on business and organizational priorities, working in close collaboration with US Analytics and IAH teams, solving problems with solutions that are powered by data and analytics. The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business.

Key Responsibilities:

- Independently work on Digital Measurement Analytics for Synchrony s Servicing Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data, reporting and measurement of feature performance
- Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities
- Responsible for effective communication, project deliverables, adhering to expected timelines,



accuracy & compliance with meticulous project management
- Mentor team members on analytical, technical and functional skills
- Lead internal initiatives, perform other duties and/or special projects, as assigned

Required Skills & Knowledge:

- Bachelors or masters degree in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience
- 2 to 4 Years of working experience in relevant Analytics domain, 1+ years of experience in Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 2+ years of experience in SAS or SQL.
- Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights
- Ability to solve complex technical problems with minimal supervision
- Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a easy yet compelling manner

Desired Skills & Knowledge:

- 2 to 4 years of analytics experience in Financial Services Industry




- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Eligibility Criteria:

- Bachelors or masters degree in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience

Work Timings: 2:00 PM - 11:00 PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

Job Family Group: Data Analytics

Grade/Level: 09

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Analyst, Digital Analytics (Hyderabad)
🏢 Synchrony
📍 Hyderabad