About the Role:

We are seeking a dedicated and experienced ServiceNow Manager to join our tech team. This permanent position offers a unique opportunity to lead and manage ServiceNow implementations, ensuring seamless integration and optimization of services. The ideal candidate will have a strong background in ServiceNow, coupled with a strategic mindset to drive technological advancements that align with our organizational goals.

Key Responsibilities:

- Lead and manage ServiceNow projects from initiation through implementation, ensuring timely delivery and adherence to quality standards.
- Collaborate with cross-functional teams to understand and address business needs, translating them into effective ServiceNow solutions.
- Oversee the configuration, customization, and maintenance of the ServiceNow platform to meet organizational objectives.
- Ensure compliance with industry standards and best practices while managing risk and security within the ServiceNow workplace.
- Provide strategic guidance and leadership to the tech team,



fostering a culture of innovation and continuous improvement.
- Monitor ServiceNow performance metrics and implement enhancements to optimize system functionality.

Requirements:

- Minimum of 9 years of experience in a relevant field, with at least 3 years in a managerial role.
- Proven expertise in ServiceNow, at least 5 years, with a strong understanding of its capabilities and functionalities.
- Excellent problem-solving skills, with the ability to manage multiple projects simultaneously.
- Strong communication and leadership skills to effectively guide teams and liaise with stakeholders.
- A proactive approach to identifying and implementing process improvements and technological advancements.

Preferred Qualifications:

- Relevant certifications in ServiceNow or related technologies.
- Experience working within a global professional services environment.

Location:

Hyderabad, Telangana, India

📌 ServiceNow Manager (Hyderabad)
🏢 The Glove
📍 Hyderabad