- Strong experience in Network Operations (NOC).
- Hands-on knowledge of Routing and Switching concepts and technologies.
- Experience with Firewall administration and troubleshooting.
- Positive understanding of TCP/IP, VLANs, STP, OSPF, BGP, ACLs, NAT, VPNs, and DNS.
- Experience with network monitoring tools such as SolarWinds, PRTG, Nagios, Zabbix, or similar.
- Strong technical support and troubleshooting skills at the L2 support level.
- Familiarity with ITIL processes, including Incident, Problem, and Change Management.
- Ability to analyze logs, identify root causes, and implement corrective actions.
📌 Technical Support EngineerEngineer (Hyderabad)
🏢 Sutherland
📍 Hyderabad
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