- Handle customer inquiries and resolve issues professionally and courteously.

- Provide excellent customer service through various communication channels.

- Resolve customer complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to improve overall customer satisfaction.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the auto industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.





- Proficient in using computer systems and software applications.

- Strong problem-solving and analytical skills.

About Company

Tata Capital Ltd is a leading financial institution committed to providing innovative solutions to its customers. We offer a range of financial products and services, including two-wheeler loans, designed to meet the needs of our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Two Wheeler Loans (Hyderabad)
🏢 Tata Capital
📍 Hyderabad