Quality Analyst (Hyderabad)

Quality Analyst (Hyderabad)

13 Aug
|
Em Sol Co In
|
Hyderabad

13 Aug

Em Sol Co In

Hyderabad

Conduct quality reviews of investigative casework
Apply QA/QC scoring methodologies aligned to regulatory expectations
Identify trends, root causes, and areas for improvement
Lead calibration sessions to ensure consistency across teams
Screening

Required Candidate profile

2+ years of experience in Quality analysis in a BPO/Customer Service Process
Strong experience in Content Moderation
Positive communication skills

Suvidha
[email protected]
(phone hidden)

📌 Quality Analyst (Hyderabad)
🏢 Em Sol Co In
📍 Hyderabad

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