Role & responsibilities

Job Title: Desktop Support Engineer

Location: Bangalore

Experience: 24 Years

Qualification: Any Graduate

Job Description

We are hiring a Desktop Support Engineer for our Bangalore location. The ideal candidate should have 2–4 years of experience in desktop support and end-user IT support.

Key Responsibilities

- Provide L1/L2 desktop support to end users.
- Install, configure, and troubleshoot Windows 10/11 desktops and laptops.
- Support Microsoft Office 365, Outlook, Teams, and other business applications.
- Troubleshoot hardware issues related to desktops, laptops, printers, scanners, and peripherals.
- Manage user accounts, password resets, and access through Active Directory.
- Install and configure software, drivers, and antivirus applications.
- Diagnose and resolve network connectivity issues (LAN/Wi-Fi/VPN).




- Handle incidents and service requests through a ticketing tool while meeting SLA timelines.
- Perform system upgrades, patching, and preventive maintenance.
- Maintain IT asset inventory and documentation.

Required Skills

- Solid knowledge of Windows 10/11.
- Hands-on experience with Microsoft Office 365.
- Basic knowledge of Active Directory.
- Good understanding of TCP/IP, DNS, DHCP, and VPN.
- Experience with ticketing tools such as ServiceNow, Jira, or ManageEngine.
- Excellent troubleshooting and communication skills.

Experience: 2–4 Years
Qualification: Any Graduate
Location: Bangalore
Notice Period: Immediate to 30 Days Preferred

Interested candidates can share their updated resume at: [email protected]

Preferred candidate profile

📌 Desktop Support Engineer (Hyderabad)
🏢 Team Computers
📍 Hyderabad