- Lead end-to-end Maps Operations delivery across multiple projects and geographies.
- Manage large teams, including Operations Managers, Team Leads, SMEs, and Analysts.
- Drive process improvements using Lean, Six Sigma, and automation initiatives.
- Manage client relationships and serve as the primary escalation point.
- Ensure compliance with client policies, information security, and quality standards.
Skill Set
- Strong Maps/GIS/Geospatial operations knowledge.
- Should have experience in Maps Operations management in a BPM/BPO/shared services setting.
- Experience in Maps, GIS, Navigation, Location Intelligence, or Geospatial operations.