- Manage key accounts for US staffing clients, ensuring high levels of satisfaction and retention.
- Develop and execute business development strategies to drive growth in new markets and existing relationships.
- Oversee client account management teams, providing guidance on sales tactics, customer service standards, and process improvements.
- Analyze market trends and competitor activity to identify opportunities for expansion into new verticals or geographies.
Job Requirements :
- 8-15 years of experience in IT services & consulting industry with a focus on staffing/recruitment.
- Proven track record in Key Account Management (KAM) with robust understanding of client needs analysis and relationship building.
- Excellent business development skills with ability to generate leads through various channels such as cold calling, email campaigns etc.