JOB DESCRIPTION

Job Title

Specialist - Faculty Operations Senior Officer

Date

July 2026

Function

Programme Admin Business Operations

JD written by

Deputy Director - Business Operations

Reporting To

Associate Manager Programme Admin

JD Approved by

Deputy Director - Business Operations

Brand

ULAW

Work Location

Hyderabad

About GUS Education India (GEI)

GUS Education India (GEI) is a service wing of Global University Systems (GUS) based in Europe. In India, we are a full-service digital marketing agency that delivers scalable online marketing services to Global University Systems and its associated brands.

As a frontrunner in building digital eminence for a fleet of academic brands, GUS Education India is a rapidly growing organization that believes in achieving success through innovation.

Nature of The Job

The Faculty Operations Senior Officer provides operational and administrative support to ensure the effective coordination and delivery of operational activities within the CLIENT.

Working closely with the key stakeholders within the CLIENT, and academic staff, the role supports key academic processes across the programme lifecycle, including governance coordination, curriculum administration, and programme delivery activities.

The postholder helps ensure that academic processes are implemented consistently, programmes are operationally well organised, and information required for planning and reporting is maintained accurately.

Organizational Structure

Associate Manager

(HYD)

Specialist Faculty Operations Senior Officer Programme Admin

(HYD)

Note - This is a work from office role, which is a mid-shift starting from 12.30 pm.

Key Accountability

Actions

Specific Responsibilities:

1. Academic Governance and Committee Support

Support the coordination of academic governance processes within the CLIENT.

- Provide administrative and operational support for Faculty Boards and academic committees

- Prepare meeting documentation, agendas, and supporting papers

- Record and track actions arising from meetings

- Support the administration of programme approval, review, and modification processes

- Maintain accurate records relating to governance activities

2. Programme Operations Support

Provide operational support across the programme lifecycle.

- Assist with coordinating curriculum changes, programme introductions, and programme closures

- Support operational readiness activities for programmes and modules

- Maintain programme-related documentation and records

Help ensure programme information is accurate and up to date across relevant systems

3. Academic Process Coordination

Support the implementation of institutional academic processes within the CLIENT

- Support the monitoring of student feedback processes and action plans





- Coordinate the collection and organisation of information required for reporting and planning activities

Help ensure compliance with institutional policies and procedures

3. Support for Academic Leadership

Provide day-to-day operational support to the CLIENT based leadership and programme teams.

- Provide administrative support to senior stakeholders within the CLIENT as required
- Assist with coordination of meetings, documentation, and operational activities
- Support planning activities relating to programme delivery

5. Data Management and Reporting

Support the collection and management of information required for operational planning.

- Maintain accurate records relating to programmes and academic activity
- Assist with producing reports to support CLIENT planning and governance processes
- Provide operational data to support programme monitoring and review activities at regular intervals.

Reporting Line:

This role will operate in a matrix management environment.

It will report directly to Programme Administration Team Manager but will be responsible for providing a high-level output to clients and ULaw campuses.

In addition to the responsibilities listed above, the job holder may be required to perform other duties from time to time.

This job description is to be read in conjunction with the relevant Roles and Responsibilities Team Member Level document.

This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in Operations and the University of Law.

General

In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the manager from time to time.

The job holder has a duty to take reasonable care for the health and safety of themselves and of other persons with whom they come into contact at work. The job holder also has a duty to co-operate with the University in complying with any statutory duty or requirement concerning health and safety at work. In particular, they must familiarize themselves with the Health and Safety Policy and its safety and fire procedures.

This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.

This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace and the University.

The hours of this post will normally be 35hrs per week.



The post holder will be required to take a flexible approach to their hours to meet the demands of the role, including covering some teaching weekends evenings for which time off will be given (to be taken either in the week before or after a study weekend has taken place as non-working days ).

Desired Profile

Qualification

Bachelors degree in a related field

Proficient in Microsoft Office and CRM software

Experience with SharePoint

Skills

Essential

Excellent written and oral Communication skills

Positive IT skills with the ability to effectively use MS Office suite (particularly Word, Excel and Outlook)

Experience with problem solving on a regular basis

Liaison with internal and external customers and building effective working relationships at all levels.

Managing, prioritising, scheduling of own tasks

Desirable

Working in an educational environment

Behavioural

A passion for customer service.

Proactive team player.

Self-motivated, uses initiative and problem solver.

Work to tight deadlines with a can-do attitude solutions and results driven.

Willingness to go beyond the call of duty to get the job done

Flexibility to work longer hours when required or non-core hours to support the business.

GUS Values

GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.

There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.

Perks

At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation.

The company offers comprehensive medical insurance to its employees, which include hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked.

To make the daily commute easier, safe, and less stressful, company provides cab facilities to its employees to and from the workplace within the Greater Hyderabad Municipal Corporation limits.

Company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days time off in a year.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist - Program Administration (Hyderabad)
🏢 GUS EDUCATION INDIA
📍 Hyderabad