Responsibilities

- Provide Desktop Support by troubleshooting hardware, software, Windows OS, and end-user technical issues.
- Install, configure, and deploy desktops, laptops, printers, and peripheral devices.
- Perform Windows OS installation, configuration, upgrades, and troubleshooting.
- Configure and support Microsoft Outlook and other business applications.
- Diagnose and resolve hardware, software, printer, and basic networking issues.
- Provide timely end-user support and ensure quick resolution of support tickets.
- Escalate complex technical issues to senior engineers or third-party vendors when required.
- Assist users with system setup, software installation, and device configuration.
- Maintain high customer satisfaction through effective communication and incident management.
- Demonstrate robust troubleshooting, problem-solving, customer support, and time management skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Desktop Support Engineer (Hyderabad)
🏢 Knowledgesprint Technologies
📍 Hyderabad