We re looking for Customer Support who will roll up their sleeves and help us in assisting customers with product related queries and concerns. As Customer Support you need to be a real team-player with a proactive mindset. Of course, we will be there to teach, help and guide you along the way! Of course, we will be there to teach, help and guide you along the way!

About the job

What you will do:

- Manage Lead Technical Inquiries and ad-hoc support requests or questions from customers.
- Optimizing enhancing customer support and software documentation
- Managing customer change requests
- Continuous customer interaction on data application inquiries
- Debugging scripting in T-SQL
- Analysis on available and missing data/ data-elements
- System and user interface configuration

What you will bring:

- 3-5 years of experience in customer support
- Skilled in SQL Server, particularly in T-SQL programming!
- Education at least to Bachelors level
- Excellent communication skills, both verbal and written
- Strong ability to translate IT related concepts into business language.




- Understanding of Data Models and Relational Databases
- Skilled in Microsoft Office Suite, particularly Excel, Visio and PowerPoint
- Comfortable with complexity and pursuit of excellent results
- Balances hard skills with interpersonal ability
- Language skills (fluent in English)
- Based in (or willing to move to) Hyderabad

What you will get:

- Hybrid working model and versatile working hours
- Great office in Hyderabad
- A competitive salary with a performance related bonus
- Working with a highly-skilled and international team
- (Virtual) team events and company merchandise
- An inspiring environment where you learn every day
- Personal development plan to help you reach your personal goals

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Professional (Hyderabad)
🏢 Radarradar
📍 Hyderabad