- Design and implement end-to-end solutions using Microsoft Dynamics 365 CRM (Sales Module).
- Configure and customize Dynamics 365 Sales, including entities, forms, views, dashboards, business rules, and business process flows.
- Develop solutions using Power Platform, including Power Apps, Power Automate, and Dataverse.
- Design and develop custom plugins, workflows, custom actions, and integrations.
- Develop and consume REST APIs and integrate Dynamics 365 with external enterprise applications.
- Work closely with business stakeholders to gather requirements and translate them into scalable CRM solutions.
- Configure security roles, teams, business units, and field-level security.
- Perform solution deployment, release management, and workplace management.
- Participate in code reviews, architecture discussions, and technical documentation.
- Provide production support and troubleshoot complex CRM issues.
- Follow Microsoft best practices for solution architecture, performance, scalability, and security.