Role Summary

Looking for an Oracle CRM/OM Functional Consultant with solid experience in trade management, rebates, claims, and Order-to-Cash (O2C) processes.

Customer Programs

- Configure rebates, incentives, accruals, chargebacks, filebacks
- Manage budgets, funds, and trade spend
- Align programs with pricing & revenue policies

Supplier Programs

- Handle ship & debit, supplier rebates, price protection
- Manage claim workflows and settlements
- Reconcile accruals vs actuals

Claims & Deductions

- Configure claims, deductions, credit/debit memos
- Set up validation, matching, and approval rules
- Reduce deduction backlog with Finance/AR teams

Order Management (OM)

- Support end-to-end O2C flow
- Ensure correct pricing, promotions, and accrual flow
- Fix order-to-claim integration issues

Delivery

- Gather requirements,



prepare FDD/BR100
- Support UAT, cutover, hypercare
- Work with technical teams on integrations & reports

Required Skills

- Oracle CRM / Trade Management (Fusion or EBS)
- Order Management + Pricing + AR integration
- Strong O2C knowledge
- Claims, rebates, accruals, chargebacks, ship & debit
- Functional documentation & testing
- Stakeholder communication

Preferred

- Oracle Cloud / EBS certification
- SQL knowledge
- OTBI / BI Publisher
- CPG / Manufacturing / Distribution domain

Key Outcomes

- Accurate trade spend & accrual reporting
- Reduced deduction aging
- Clean O2C-to-settlement flow

📌 Oracle Channel Revenue Management (CRM) / Order Management (OM (Hyderabad)
🏢 Ipivot
📍 Hyderabad