The B2B Field Debt Collection Executive is responsible for visiting business clients to recover outstanding payments. The role involves direct interaction with corporate customers, negotiation, and ensuring timely collection while maintaining professional relationships.
Key Responsibilities:
Visit assigned business clients (B2B) to collect overdue payments.
Follow up on outstanding invoices through field visits and coordination with internal teams.
Build and maintain strong relationships with clients to ensure smooth collections.
Negotiate payment plans and settlements in line with company policies.
Track and update collection status in the system on a daily basis.
Handle disputes and escalate unresolved issues to the management.
Ensure adherence to legal and compliance guidelines during collections.
Meet monthly collection targets and performance benchmarks.
Coordinate with sales and accounts teams for reconciliation.
Key Requirements:
Education: Graduate (any discipline)
Experience:
4–9 years in field collections
Strong negotiation and communication skills
Ability to handle difficult conversations professionally
Knowledge of local market and routes
Basic understanding of finance and invoicing
Willingness to travel extensively
Skills Required:
Negotiation & persuasion
Relationship management
Problem-solving attitude
Time management
Basic computer knowledge (Excel / CRM tools)
Key Performance Indicators (KPIs):
Collection target achievement
Reduction in overdue accounts
Client satisfaction & retention
Daily visit and recovery reports
Additional Requirements:
Two-wheeler with valid driving license (preferred)
Versatile working hours as per field requirements
Pay: ₹5,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person
📌 Field Collection Executive (India)
🏢 zollowup services pvt lmt
📍 India
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