Key Responsibilities:

- Greet and assist clients with warmth and professionalism.
- Handle inbound calls, WhatsApp messages, and emails for appointment scheduling and follow-ups.
- Maintain accurate client records and update the CRM system.
- Coordinate with the sales and therapist teams to ensure timely service delivery.
- Manage client feedback, concerns, and complaints effectively and escalate when required.
- Support clinic promotions and membership renewal campaigns.
- Follow up with prospective clients to convert leads into appointments.
- Ensure the reception area and client waiting zones are neat, organized, and welcoming.

Required Qualifications:

- Bachelor’s degree or diploma (preferred in Hospitality, Administration, or similar field).
- 1–3 years of experience in customer service, preferably in wellness, healthcare, or hospitality sectors.
- Excellent communication (English & local language), interpersonal, and problem-solving skills.
- Proficiency in MS Office and CRM software.
- Pleasant personality with a client-centric approach.

Job Type: Full time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Kodambakkam)
🏢 Minus clinic
📍 Kodambakkam