- Make outbound calls to prospective customers and explain products/services.
- Handle inbound queries and provide accurate information.
- Maintain records of calls and customer details in CRM.
- Follow up with leads to ensure conversion.
- Achieve daily/weekly call and sales targets.
- Build and maintain positive relationships with clients.
- Escalate complex queries to the appropriate department.
Requirements:
- Robust communication skills in [English/Hindi/regional language].
- Basic computer knowledge and ability to work with MS Office/CRM tools.
- Persuasive, confident, and customer-focused attitude.
- Ability to work under pressure and meet targets.
- Prior experience in tele calling or customer service preferred.