Track Manager - Oracle Exadata, Oracle DB (India)

Track Manager - Oracle Exadata, Oracle DB (India)

13 Aug
|
HCLTech
|
India

13 Aug

HCLTech

India

Bengaluru, Karnataka
Job Summary

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Robust troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Key Responsibilities

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance:



Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Cooperative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Skill Requirements

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP,



NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

Other Requirements

Key Responsibilities • Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, • and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.). • Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings. • Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks. • Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911). • Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance. • Automation: Develop scripts for provisioning, reporting, and configuration management. • Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts. • Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards. Profile • 10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments. • Expertise in: o Oracle SBC/ECB configuration, HA clustering, and virtualization. o Hands on experience in Enterprise Operations Monitoring (EOM) tool o SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling. o Integration with UC platforms (Microsoft Teams Direct Routing, Trading Telephony). o Security: TLS/SRTP, certificates, DoS protection, fraud prevention. o QoS, DSCP, NAT/firewall traversal, and network optimization for real-time media. • Strong troubleshooting skills using SIP traces, logs, and diagnostic tools. • Proficiency in automation scripting (Python, Shell, or similar). • Familiarity with ITIL processes and enterprise change management. • Preferred certifications: Oracle SBC Specialist, SIP/VoIP certifications, Microsoft Teams Voice Engineer. • Analytical & detail-oriented with strong problem-solving skills. • Customer-focused mindset ensuring high-quality voice experience. • Collaborative leader who mentors and drives best practices. • Adaptable to evolving technologies and carrier requirements. • Clear communicator for technical and executive audience

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📌 Track Manager - Oracle Exadata, Oracle DB (India)
🏢 HCLTech
📍 India

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