Job Summary

The Coordination Executive will be responsible for coordinating day-to-day operational activities related to our current upcoming project across branches in Kerala. The role includes office coordination, billing management, customer and branch communication, shipment tracking, operational follow-ups, and ensuring smooth execution of project-related activities.

Key Responsibilities

- Coordinate with branches and delivery offices.
- Monitor shipment movement and ensure timely tracking updates.
- Follow up with branches for pending deliveries, DRS updates, PODs, and operational issues.
- Handle customer and branch phone calls professionally.
- Maintain and verify billing records, invoices, weekly settlements, and related documentation.
- Prepare operational reports and update management regularly.
- Coordinate allocation and monitoring of consignment series.
- Ensure adherence to company operational procedures and timelines.
- Maintain records of complaints, escalations, and resolutions.




- Support regional office administrative activities related to the project.

Required Skills

- Good communication and coordination skills.
- Basic knowledge of courier operations and shipment tracking.
- Proficiency in MS Excel, email handling, and office documentation.
- Ability to handle multiple follow-ups and maintain records accurately.
- Problem-solving and multitasking ability.
- Professional telephone etiquette.

Preferred Qualification

- Graduate in any discipline.
- Prior experience in courier/logistics operations or office administration preferred.
- Candidate with coordination and computer skills may also be considered.

Working Nature

- Office-based coordination role.
- Frequent communication with branches, customers, and operational teams across Kerala.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Coordination Executive (India)
🏢 The Professional Couriers Cochin South
📍 India