Job Title : Receptionist
Division : Administration
Reporting to : Front office manager
Location : Madurai
Experience: 0 to 3 Years
Purpose of the position:
Responsible for Directing call and visitors to the appropriate staff. Responsible for up keeping of front office
Job Responsibilities:
1. Greeting patients & visitors politely and provide necessary information
2. Ensuring that the appointment system is run efficiently, monitor the flow of patients to
and from consulting room
3. Managing queues through telephone and face to face interaction.
4. Handling VIP patients
5. Ensure patients are informed if a doctor is running late or called out.
6. Respond to all queries and requests for assistance from patients and other visitors to
the practice as appropriate.
7. Receive and make calls as required and Divert calls and take messages as appropriate
8. Pick up and deliver the courier and parcel to concerned division
9. Keep reception areas clean and tidy.
10. Assist in preparation of meetings, conferences
11. Record maintenance such as message taking, mail receipt/dispatch,
visitor detail etc
12. Additional duties as assigned or deemed necessary for effective business operations
Key Result Area (KRA):
1. Patient / visitor feedback
2. Cleanliness of Front office
3. Telephone call handling – call divert / taking and passing message
4. Record maintenance
Academic & trades qualifications
Qualification :
Any Degree with Computer skill
Job Types: Full-time, Permanent
Advantages:
- Leave encashment
- Paid sick time
- Provident Fund
Salary - Open and Negotiable based on the skills
Contact Details: (phone hidden) , (phone hidden)
Pay: ₹12,000.00 - ₹17,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- K. K. Nagar, Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
📌 Receptionist (K. K. Nagar)
🏢 Ahana Hospitals, kk Nagar
📍 K. K. Nagar
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