Team Lead – Last Mile Operations

Company: Delhivery
Location: Kaniyur, Coimbatore
Salary: ₹23,000 Take-Home per month
Experience: 1+ year in Logistics / Last Mile / E-commerce Operations
Employment Type: Full-time

About the Role

We are looking for a Team Lead – Last Mile Operations to manage day-to-day delivery operations, lead delivery teams, and ensure shipments are delivered within the defined SLA.

Key Responsibilities

- Manage daily last-mile delivery operations and ensure smooth execution.
- Supervise Delivery Executives and monitor their daily productivity.
- Plan and allocate manpower and delivery routes based on shipment volume.
- Monitor shipment status, delivery performance, and SLA adherence.
- Track pending, undelivered, and RTO shipments and take corrective action.
- Handle operational escalations and resolve delivery-related issues.
- Ensure proper attendance, discipline, and productivity of the delivery team.
- Coordinate with Hub, Customer Service, and other teams for smooth shipment movement.




- Ensure compliance with company SOPs, safety guidelines, and operational processes.
- Prepare and maintain daily operational reports and performance metrics.

Candidate Requirements

- Minimum 1+ year of experience in logistics, courier, e-commerce, supply chain, or last-mile operations.
- Prior experience in team handling and delivery operations will be preferred.
- Good communication and interpersonal skills.
- Strong problem-solving and coordination skills.
- Ability to work in rotational shifts.
- Comfortable working in a fast-paced operational environment.

What We Offer

- ₹23,000 Take-Home Salary
- Prospect to grow within the logistics and supply chain industry.
- Exposure to large-scale last-mile operations and team management.

Location: Kaniyur, Coimbatore

Contact number: (phone hidden), (phone hidden)

Pay: ₹23,000.00 per month

Work Location: In person

📌 Team lead - Last mile operation (Kaniyur)
🏢 Delhivery
📍 Kaniyur