 Welcome the customer with Namaste culture.

 Answering the phone calls with the sense of obligation and with Namaste culture.

 Maintenance of appointments registers of patients and corporate clients

 Generating and Dispatching medical reports to the clients

 Maintaining bills related to basic amenities

 Handles and manages all customer relation activities

 Registration and Billing of Customers

 Maintaining the record of the patients

 To educate customer on Edoc. , PHR, appointments, report viewing through internet.

 Taking feedback of the customer through CMS portal, coordination for the pickup of reports.

 Handling over flow of customer from Billing Desk.

 In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

 Convert walk-in customers for Health Checks.

Job Types: Full time, Permanent

Pay: From ₹12,000.00 per month

Work Location: In person

📌 Receptionist/Customer Care Executive (India)
🏢 Sansara Zencare
📍 India