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Junior Psychologist – Women’s Health & Patient Support

Company: Miror Therapeutics Private Limited
Location: Bengaluru – On-site
Employment Type: Full-time
Experience: 1–3 years
Qualification: Psychology – Graduate / Postgraduate

About Miror

Miror is a women's health and FemTech company focused on supporting women through perimenopause and menopause. Our platform combines healthcare, technology, expert consultations, personalized care, wellness products, and community support to help women better understand and manage their health.

About the Role

We are looking for a Psychologist / Psychology professional with 1–3 years of experience who understands women's emotional, psychological, and social challenges during perimenopause and menopause.

The ideal candidate should be empathetic, a good listener, and comfortable speaking with women over phone calls. You will interact with women to understand their concerns, provide appropriate emotional support and information, and guide them toward the right Miror service or healthcare professional when required.

This role is ideal for someone who genuinely wants to work in women's health and understands that menopause can affect a woman's mood, confidence, relationships, work life, sleep, stress levels, and overall well-being.

Important

This is a calling-based role. The candidate must be comfortable making and receiving calls and speaking with women regularly throughout the day.

Key Responsibilities

- Handle inbound and outbound calls with women/customers.
- Listen carefully and empathetically to women's concerns and experiences.
- Understand the emotional and psychological impact of perimenopause and menopause.
- Build trust and rapport with women during conversations.
- Ask appropriate questions to understand the woman's concerns and requirements.
- Provide basic emotional support,



education, and guidance within approved company protocols.
- Explain Miror's services, consultations, care programs, and available support.
- Identify situations that require escalation to a psychologist, doctor, or other healthcare skilled.
- Help customers connect with the appropriate healthcare professional when required.
- Conduct follow-up calls and maintain ongoing customer engagement.
- Maintain accurate records of customer interactions and follow-ups.
- Handle sensitive and personal conversations with professionalism and confidentiality.
- Work closely with doctors, psychologists, customer support, and operations teams.
- Achieve assigned calling, follow-up, and customer engagement targets.
- Contribute to improving the overall customer/patient experience.
- Additional responsibilities will be added over time based on business requirements and individual capability.

Required Experience & Qualification

- Bachelor's or Master's degree in Psychology.
- 1–3 years of relevant experience in counselling, psychology, women's health, healthcare, patient support, customer engagement, or a similar role.
- Good understanding of perimenopause and menopause and their emotional and psychological impact on women.
- Experience speaking with women/customers/patients is strongly preferred.
- Experience in tele-counselling, healthcare calling, patient engagement, or customer support will be an advantage.

Required Skills

- Excellent communication and active listening skills
- Comfortable and confident speaking on phone calls
- Strong empathy and emotional intelligence




- Ability to understand women's concerns without being judgmental
- Ability to build trust and rapport quickly
- Good understanding of women's emotional and psychological needs
- Comfortable discussing sensitive topics related to women's health
- Good spoken English
- Hindi or other regional languages will be an advantage
- Patient, calm, and compassionate approach
- Good documentation and basic computer skills
- Ability to work in a structured and target-oriented environment

What We Are Looking For

We are looking for someone who can listen beyond the symptoms and understand what a woman may actually be experiencing during this stage of her life.

The ideal candidate should understand that menopause is not only about physical symptoms. Women may also experience changes in mood, anxiety, confidence, sleep, relationships, work performance, stress, and overall emotional well-being.

You should be someone who can make a woman feel:

"I am being heard. I am understood. I am not alone."

Important Note

This is a patient/customer support and calling role, not an independent clinical treatment role. The candidate will not diagnose or independently provide medical treatment. Cases requiring clinical intervention will be appropriately escalated to qualified doctors or mental-health professionals.

Why Join Miror?

- Work in the growing FemTech and women's healthcare space.
- Develop specialized experience in perimenopause and menopause care.
- Work closely with doctors, psychologists, and healthcare professionals.
- Help women navigate an important but often overlooked stage of life.
- Gain exposure to digital healthcare, patient engagement, and personalized care.
- Be part of a mission-driven team working to improve women's health.

Pay: ₹28,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Junior Psychologist (India)
🏢 Miror Therapeutics
📍 India