- To ensure that the hospital gets full payment of its services rendered to patientsShall be responsible for supervision and dealing with all aspects of billing.
- If working on Hospital Management Software, each billing executive is provided with a unique user name and password.
- Nobody should disclose his/her password to others because he is responsible for all transaction done under his user name.
- Shall carry out day-to-day billing of Cash / Corporate / Insurance IPD / OPD.
- He/She should be responsible for all billing (consultation, tests and procedures).
- Rotational shift must for all employees.
- He/She should handle all billing inquiries from patients and their attendants.
- Proper signed receipts have to be issued for any payment received.
- You might have to deal with emotional, restless, and agitated patients and visitors. So it is necessary to have a positive and calm attitude to smoothly deal with such stressful situations and show professionalism.
- The staff must have time management skills, as patients don’t like to wait unnecessarily for doctor’s consultation.
IP Billing Process Efficiency:
- Responsible to carry out day-to-day billing of IPD patients.
- Responsible to keep all billing and collection information confidential.
- Responsible to handle all billing inquiries from patients and their attendants.
- Responsible for all cash and its form of all electronic payment.
- Responsible to collect advances from the admitted patients as per their daily billing status.
- Responsible to update all payments received in patient’s account in the hospital management software (service billing, IP billing Updates, Discount billing, Credit billing, Refund and its accounting)Patients should be reminded and persuaded to deposit money, if the outstanding is more than the limit set by the management.
- Details of all pending payments are to be inform to billing manager. A record to be maintained of all credit transactions.
- Responsible for protected custody and handing..over all documents (to accounts department) for all credit billing.To be cross check that all procedures, consumables written in patient’s activity sheet/charge sheet (available inside IPD patient’s file) are charged.
- Should be properly hand over all information to the next executive as per the roster before leaving for the day.
- Responsible to handle all billing inquiries from patients and their attendants.
- Verify the consumables and Implants Billed to the patients at MRP or as per Govt guidelines.
- Billing card to be audited very carefully without any mistakes and Make daily updates to the bills of all patients from the time they get admitted in the hospital If any discount given,
have to get prior approval from billing manager or any other authorised person by the mail in the format or by manual approval in bill copy and need to send the scan copy by mail to billing Manager/HOD .
- The copy has to be Filed and maintained with all documents pertaining to the patient in an orderly mannerIf any patients are discharging by manual clearance, have to send the mail to billing manager / HOD / Finance head for approval.
- The discharge should not happen without prior approval. Packages to be assigned daily basis and night duty person have to check on daily basis.
- Need to go through all packages inclusions and exclusions. So that the due statement can be prepared with accuracy Daily discharge billing cards have to keep in the file by attaching bill, breakup and bill cancellation and discount approvals copy (mail/manual bill copy) if any.
- The Patient bills are to be signed by internal audit If any patient is getting discharge by giving undertaking letter to pay the balance in future, the undertaking letter copy along with cheque to be collected from the patient / attendant and need to file without fail.
- The copy of the letter and Cheque should be scanned and mailed to the billing manager /HOD.
- If anyone update the bank transfer link, they are responsible person till the money deposit entry is made into the patient’s account End of the day final cash & card reports handover to cashierInternal department swap will be done as per the rotational basis.
Pay: ₹25,000.00 - ₹50,284.84 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund