**Job Title: Senior Executive / Assistant Manager / Deputy Manager – Export Operations**

**Location:** Chennai, Tamil Nadu

**Department: ** General Logistics – Air & Ocean

**Job Type: ** Full-time

**Experience: ** 2–6+ Years

### Job Summary

We are looking for a professional to join our **Export Operations and Customer Service** team in Chennai. The role involves managing export shipments through Air and Ocean Freight, coordinating with customers and service providers, and ensuring timely completion of documentation and shipment activities.

The position level will be considered based on the candidate's experience and overall suitability.

### Key Responsibilities

* Manage day-to-day export operations for Air and Ocean Freight shipments.

* Coordinate with customers and provide timely shipment updates.

* Handle export documentation and ensure documents are accurate and submitted within required timelines.

* Coordinate with shipping lines, airlines, overseas agents, CHA, transporters, and other service providers.

* Monitor shipment schedules, cargo movement, cut-off dates, and documentation requirements.

* Prepare and verify documents such as Shipping Instructions, Shipping Bills, Bills of Lading, Air Waybills, invoices, packing lists, and related export documents.

* Follow up on cargo pickup, customs clearance, vessel/flight schedules, and shipment status.

* Address customer queries and coordinate with internal teams to resolve operational issues.

* Maintain accurate shipment records and update relevant systems.

* Ensure compliance with company processes and applicable export procedures.

* Prepare operational reports and provide regular updates to the reporting manager.

* Maintain professional relationships with customers, vendors, and service partners.

### Requirements

* **Senior Executive:** 2+ years of relevant experience.





* **Assistant Manager:** 4+ years of relevant experience.

* **Deputy Manager:** 6+ years of relevant experience.

* Experience in **freight forwarding, logistics, shipping, or NVOCC**.

* Hands-on experience in **Export Operations and Documentation**.

* Good understanding of **Air and Ocean Freight** processes.

* Knowledge of export documentation and customs procedures.

* Strong customer coordination and communication skills.

* Positive follow-up, problem-solving, and time-management abilities.

* Working knowledge of MS Office and Excel.

* Ability to manage multiple shipments and work within operational deadlines.

### Preferred Candidate

Candidates with experience in **Air & Ocean Freight Forwarding**, Export Operations, Documentation, and Customer Service will be preferred.

Candidates who have independently handled export shipments and regularly coordinated with customers, shipping lines, airlines, overseas agents, CHA, and transporters will be an advantage.

**Key Skills:** Export Operations, Export Documentation, Air Freight, Ocean Freight, Customer Service, Freight Forwarding, Shipping, Shipment Coordination, Shipping Instructions, Bill of Lading, Air Waybill, Shipping Bill, Customs Documentation.

Pay: ₹400,000.00 - ₹1,019,244.73 per year

Application Question(s):

- Do you have hands-on experience handling both Air and Ocean Export shipments?
- Which export documents have you independently handled?
- How many years of experience do you have in Export Operations in Freight Forwarding / Logistics / Shipping / NVOCC?
- Have you coordinated directly with customers, shipping lines/airlines, CHA, transporters, and overseas agents for export shipments?
- How independently do you handle an export shipment from cargo pickup/documentation through customs clearance and final shipment departure?
- This is six days of working so are you comfortable?

Work Location: In person

📌 Senior Executive / Assistant Manager / Deputy Manager – Export Operations (India)
🏢 Austral International
📍 India