Job Title: Telecalling Executive
Location: Mohali, Punjab
Job Type: Full-Time
Work Mode: Work From Office
Experience: Fresher & Experienced both can apply

Job Description

We are looking for a motivated and confident Telecalling Executive to join our team. The candidate will be responsible for lead generation, outbound calling, lead handling, follow-ups, customer communication, lead management, and daily reporting.

This position is open for freshers & Experienced candidates who are interested in building a career in telecalling, sales, lead generation, and business development. The selected candidate will have an opportunity to learn, develop professional skills, and continue working with the organization for long-term career growth.

Key Responsibilities

- Find and collect potential customer/business contact numbers and leads.
- Make outbound calls to potential customers and businesses.
- Introduce the company's products/services to prospects.
- Understand customer requirements and collect relevant information.
- Handle incoming enquiries and leads professionally.
- Qualify potential leads based on customer requirements and interest level.
- Forward qualified and interested leads to the Sales/Business Development Team.
- Follow up regularly with interested and potential customers.
- Maintain proper records of all calls, conversations, follow-ups, and lead status.
- Update lead information in CRM, Excel, Google Sheets, or the company's internal system.
- Maintain and manage lead databases accurately.
- Categorize leads such as Interested, Not Interested, Follow-Up Required, Converted, etc.




- Reconnect with old and existing leads to identify new business opportunities.
- Coordinate with the Sales and Business Development Team for lead follow-ups and conversions.
- Achieve daily calling and lead-generation targets.
- Prepare and submit daily and weekly calling/lead-generation reports.
- Maintain accurate records of daily work activities and performance.
- Handle basic customer queries and coordinate with the relevant team when required.
- Maintain professional and positive communication with all prospects.
- Follow company calling processes, scripts, and lead-management procedures.

Required Skills

- Good verbal communication and interpersonal skills.
- Positive command of English, Hindi, and Punjabi.
- Confident and professional telephone communication.
- Basic computer knowledge.
- Basic knowledge of MS Excel / Google Sheets.
- Ability to manage and organize lead data.
- Good follow-up and customer-handling skills.
- Ability to work with daily targets.
- Self-motivated, disciplined, and willing to learn.
- Positive attitude and team-working ability.

Candidate Requirements

- Candidate must be comfortable working from office.
- Candidate must have their own laptop.




- Good communication skills are mandatory.
- Candidates who are interested in learning telecalling, sales, lead generation, and business development are encouraged to apply.
- Candidate should be willing to work and grow with the organization for the long term.

What We Are Looking For

We are looking for candidates who are:

- Confident while speaking with customers.
- Comfortable making multiple outbound calls every day.
- Good at follow-ups and maintaining lead records.
- Target-oriented and result-driven.
- Responsible for completing assigned daily tasks.
- Willing to learn and develop new professional skills.
- Interested in building a long-term career with the organization.
- Positive, disciplined, and committed to their work.

Job Details

Position: Telecalling Executive
Location: Mohali, Punjab
Work Mode: Work From Office
Job Type: Full-Time
Languages Required: English, Hindi & Punjabi
Laptop: Candidate must have their own laptop
Career Opportunity: Long-term opportunity with the organization

Pay: ₹12,000.00 - ₹16,000.00 per month

Application Question(s):

- Do you have your own laptop?
- Are you comfortable working in a target-based sales role and being evaluated on leads, follow-ups, and conversions?
- Are you willing to attend 15 days of mandatory unpaid training?
- Are you comfortable making outbound sales calls, finding potential clients, generating leads, doing regular follow-ups, and working toward final conversion?

Work Location: In person

📌 Telecalling Executive (Sahibzada Ajit Singh Nagar)
🏢 US TECH SMART
📍 Sahibzada Ajit Singh Nagar