Customer Relationship Manager (CRM) (India)

Customer Relationship Manager (CRM) (India)

13 Aug
|
Agrawal Jain
|
India

13 Aug

Agrawal Jain

India

CRM – Client Acquisition & Business Development

Location: Raipur, Chhattisgarh

Experience: 1–2 Years

Employment Type: Full-Time

About the Role

We are looking for a proactive and result-oriented **CRM professional** to support business development and client relationship management across our **professional services and recruitment & consulting verticals**. The role will primarily focus on identifying and acquiring new clients, generating business leads, initiating conversations with prospective clients, understanding their requirements, maintaining regular follow-ups, and developing long-term professional relationships.

*Key Responsibilities*

* Identify and acquire new B2B clients across professional services and recruitment & consulting.

* Generate new business leads through **cold calling, email outreach, LinkedIn, networking, references, online research and other relevant channels**.

* Research and identify potential companies, HR professionals, business owners and key decision-makers.

* Initiate conversations with prospective clients and introduce relevant professional, advisory and recruitment services.

* Understand client requirements and identify opportunities for business engagement.

* Conduct consistent follow-ups with prospects to convert leads into meetings, enquiries and business opportunities.

* Build and maintain strong, professional relationships with prospective and acquired clients.

* Coordinate with internal teams to ensure client requirements are properly understood and addressed.

* Maintain and regularly update **CRM records, lead pipelines, client databases and follow-up status**.

* Schedule meetings, coordinate discussions and ensure timely communication with clients.





* Track lead generation, conversion, follow-ups and overall business development activities.

* Maintain a structured pipeline of prospective clients and ensure timely movement of leads through the sales cycle.

* Develop long-term relationships with clients to generate repeat business and additional opportunities.

* Prepare basic client communication, proposals, service information and follow-up emails as required.

*Required Skills*

* Excellent **verbal and written communication skills**.

* Strong **client acquisition and lead generation** abilities.

* Confident in cold calling and approaching new clients.

* Strong interpersonal and relationship-building skills.

* Good follow-up, persuasion and negotiation abilities.

* Comfortable using **LinkedIn, email, MS Excel and CRM tools**.

* Strong business communication and professional etiquette.

* Good research skills with the ability to identify relevant companies and decision-makers.

* Self-motivated, target-oriented and proactive approach.

* Ability to manage multiple leads, follow-ups and client conversations independently.

*Preferred Profile*

Candidates with **1–2 years of experience in CRM, Business Development, Client Acquisition, B2B Sales, Recruitment Consultancy, Skilled Services or Lead Generation** will be preferred.

Candidates with excellent communication skills and a strong interest in **business development and client relationship management** may also be considered.

*Key Focus Areas*

New Client Acquisition | B2B Lead Generation | Business Development | Client Coordination | Relationship Management | Lead Conversion | Recruitment & Consulting Services

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (CRM) (India)
🏢 Agrawal Jain
📍 India

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