HRH Company is looking for a Customer Service Executive to handle customer queries, resolve complaints, and ensure excellent customer satisfaction.
Key Responsibilities
- Handle inbound and outbound customer interactions via calls.
- Understand customer needs and provide appropriate solutions.
- Resolve complaints and follow up to ensure closure.
- Coordinate with internal teams for customer-related issues.
- Maintain accurate customer records and reports.
- Meet customer service and response-time targets.
Requirements
- Graduate in any discipline.
- 0–3 years of customer service experience; freshers can also apply.
- Good communication and interpersonal skills.
- Customer-focused, patient, and positive attitude.
- Good problem-solving and follow-up skills.
Work Details
- Work Location: R S Puram, Coimbatore
- Shift: Rotational
- Employment Type: Full-time & Part-time
Benefits
- Market-competitive salary
- Training and development opportunities
- Career growth prospects
- Supportive work environment