Chennai, Tamil Nadu
Job Summary

1. System Administration Manage users, groups, roles, and permission sets to ensure proper security and access control.Maintain and update Vault configurations, including: Document and object typesWorkflows and lifecyclesPicklists, metadata, and page layoutsRole-based access control (RBAC)Administer content categories, templates, document fields, and taxonomy. 2. Operational Support Provide day-to-day L1/L2 support for business users.Troubleshoot system issues, workflow errors, permissions, and configuration-related problems.Monitor scheduled jobs, logs, system notifications, and integration statuses.Support content migration using Vault Loader and data updates as needed. 3. Configuration & Enhancements Support new configurations or enhancements based on business requirements.Assist in updating lifecycle states, approval workflows, rules, and metadata changes.Coordinate with Veeva Developers and IT teams to implement current features or releases.Participate in periodic Vault releases, apply configuration updates, and ensure system readiness. 4. Documentation & Compliance Maintain SOPs, admin guides, configuration documentation, and system logs.Ensure compliance with GxPSupport system validation activities (CSV), including test scripts,



evidence capture, and release notes. 5. Training & Collaboration Train end-users on new features, workflows, and best practices.Collaborate with Quality, Regulatory, Commercial, Clinical, and IT teams

Key Responsibilities
1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.
2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

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📌 Technical Lead (India)
🏢 HCLTech
📍 India