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Job Overview

The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

- Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.

- Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.

- Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.

- Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.

- Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.

- Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.

- Lead and track continuous improvement,



remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.

- Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.

- Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications.

- Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.

Qualifications:

- 5-8 years of experience

Education:

- Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal chance employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

📌 Assistant Vice President, Senior KYC Quality Reviewer (Mumbai)
🏢 Citi
📍 Mumbai