Noida, Uttar Pradesh
Job Summary
Job Description: SAP P2P SME (Procure-to-Pay)
Role Title
SAP P2P SME
Experience Level
E4: 12+ years (Subject Matter Expert - SME)
Role Overview
SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, effective procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.
Key KPIs
SLA adherence ( >98%)
Incident resolution efficiency
Reduction in recurring issues
Backlog management
CSAT/ACSAT scores ( >9 target)
Automation/CSI contributions
Typical Role Variants
SAP MM SME
SAP P2P Functional Lead
SAP Procurement Solution Architect
Differentiators for Large Global AMS Accounts (like Husqvarna)
Multi-country procurement processes
Strong governance & audit compliance focus
Integration with Ariba / supplier collaboration platforms
Emphasis on automation and digital procurement
Key Responsibilities
Key Responsibilities
1. AMS Support & Service Delivery
Provide L2/L3 support for SAP MM/P2P processes
Manage incidents, service requests, and problem tickets with SLA adherence
Perform root cause analysis (RCA) and implement permanent fixes
Follow ITIL-based AMS processes
2. End-to-End P2P Process Ownership
Responsible for:
Vendor Master Data Management
Purchase Requisition & Purchase Order Processing
Source determination & pricing
Goods Receipt (GR) / Inventory Management
Invoice Verification & 3-way matching
Payment integration with FI
3. Change & Enhancement Management
New project discussions, analysis, roadmap discussions, solution and planning.
Manage Change Requests (CRs) end-to-end
Gather requirements and prepare Functional Specifications (FS)
Coordinate with ABAP, Basis, and integration teams
Support testing phases ( UT, SIT, UAT ) and defect resolution
4. Stakeholder Management
Act as a bridge between business (Procurement, Finance, Supply Chain) and IT
Participate in governance meetings, CABs, and service reviews
Provide proactive recommendations for process improvement
5. Cross-Module Integration
Strong collaboration with:
FI (Accounts Payable, Payments)
WM/EWM (Warehouse management)
Ariba/SRM (if applicable)
Ensure seamless upstream and downstream integration
6. Continuous Service Improvement (CSI)
Identify automation opportunities:
Invoice automation
PR/PO validation bots
Drive process standardization and simplification
Contribute to automation/AI initiatives and reusable assets
7. Documentation & Compliance
Maintain SOPs, KT documents,
and process documentation
Ensure audit compliance ( SOX, internal audits, IMEI/PMEI )
Support quality and governance initiatives
Skill Requirements
Required Skills
Functional Expertise
Strong experience in SAP MM/P2P (5–12+ years)
Expertise in:
Purchasing (PR, RFQ, PO cycles)
Inventory Management (GR/IR)
Invoice Verification (LIV)
Account determination
Release strategy (workflow approvals)
Experience in S/4HANA (mandatory for E3, preferred for E2)
Technical Knowledge
Ability to create Functional Specifications (FS)
Understanding of:
IDocs / EDI / API integrations
Basic ABAP debugging knowledge (preferred)
Domain Knowledge
Manufacturing / Retail / Supply Chain industry exposure
Understanding of procurement lifecycle and supplier management
Other Requirements
Preferred Qualifications
SAP MM Certification
S/4HANA implementation/support experience
Exposure to Ariba / Procurement cloud solutions
Experience in global AMS programs
Soft Skills
Strong communication and stakeholder handling
Problem-solving and analytical mindset
Ability to handle critical incidents and escalations
Mentoring and team guidance (E3 level)
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