We are looking for an enthusiastic and target-oriented Telemarketer to promote Fuel Genius, our AI-powered software solution for petrol bunks. The candidate will be responsible for calling petrol bunk owners/managers, introducing the product, generating interest, scheduling and occasionally conducting product demos, and supporting the sales team in converting leads.
Key Responsibilities
- Make outbound calls to petrol bunk owners, managers, and decision-makers.
- Generate qualified leads and schedule product demonstrations with interested customers.
- Conduct basic product demos over phone/video call when required.
- Follow up regularly with interested prospects and maintain the sales pipeline.
- Maintain accurate records of every call and its status, including:
- Call completed / not connected
- Interested / Not Interested
- Demo scheduled / Demo completed
- Follow-up required
- Converted / Lost
- Reason for rejection, wherever applicable
- Update customer information and follow-up dates in the company's CRM/Excel system.
- Provide basic first-level support to existing Fuel Genius customers and resolve simple product-related queries.
- Escalate technical or advanced customer issues to the appropriate team.
- Coordinate with the sales and product teams regarding customer feedback and requirements.
- Maintain regular follow-ups until the lead reaches a clear outcome.
- Achieve assigned daily/weekly/monthly calling and lead-generation targets.
Required Skills
- Good Tamil and English communication skills; knowledge of other local languages is an advantage.
- Basic computer knowledge and familiarity with Excel/Google Sheets/CRM tools.
- Ability to maintain accurate call records and follow-up schedules.
- Basic understanding of software products and ability to learn new software quickly.
- Previous telemarketing, telesales, customer support, or software-sales experience is preferred.
Performance Expectations
The candidate will be expected to maintain a disciplined calling process and ensure every lead has a documented status and next action. Performance will be evaluated based on:
- Number of quality calls made
- Qualified leads generated
- Product demos scheduled/conducted
- Follow-ups completed
- Sales conversions
- Accuracy of call documentation
- Customer support quality
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home
Work Location: Hybrid remote in Pollachi, Tamil Nadu (Pollachi)
📌 Tele Marketing Executive (India)
🏢 Rajthings AI Labs Private
📍 India
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