- Client Communication: Communicate effectively with clients via phone, email, and in-person meetings to understand their needs and provide timely solutions.
- Issue Resolution: Address client inquiries, complaints, and issues promptly and professionally, aiming for swift resolution and customer satisfaction.
- Relationship Building: Develop and maintain solid relationships with clients by understanding their business goals, challenges, and preferences.
- Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively educate clients and offer appropriate solutions.
- Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell products or services to existing clients based on their needs and interests.
- Feedback Collection: Gather feedback from clients regarding their experiences with the company's products/services and relay this information to the relevant departments for continuous improvement.
- Documentation: Maintain accurate records of client interactions, transactions, and feedback in the CRM system for future reference and analysis.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 BSPIONEER Vehicles and Services
📍 India