- Welcome and assist clients in person and over the phone.
- Schedule, confirm, and reschedule appointments.
- Explain slimming programs, treatments, and membership packages.
- Handle customer inquiries and resolve complaints professionally.
- Follow up with existing and prospective clients.
- Maintain client records and update CRM software.
- Maintain daily appointment schedule, rescheduling and confirming client visits.
- Coordinate with therapists, nutritionists, and clinic staff.
- Support sales by promoting packages and achieving monthly targets.
- Process payments and prepare daily reports.
- Handle incoming & outbound calls, WhatsApp enquiries, and online leads for appointments.
- Make outbound follow-up calls to potential clients
- Prior experience in customer service, front office, tele calling, or sales is an added advantage.
- Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.
Pay: ₹18,000.00 - ₹22,000.00 per month
Application Question(s):
- Immediate Joining
- Adaptable to work on Weekends
- Flexible in Timings (10am to 8pm)
Experience:
- total: 1 year (Required)
Language:
- English (Required)
- Tamil (Required)
Work Location: In person
📌 Customer Care Executive (India)
🏢 Minus clinic
📍 India
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