Job Summary

We are seeking a professional, well-presented, and customer-oriented Receptionist to manage the front desk operations of our real estate office. The ideal candidate will be responsible for welcoming clients, handling inquiries, managing calls, coordinating meetings, and ensuring a positive first impression for visitors and prospective customers.

Key Responsibilities

Front Desk Management

- Greet and welcome clients, visitors, channel partners, and vendors professionally.
- Manage visitor registration and maintain visitor records.
- Ensure the reception area is clean, organized, and presentable at all times.

Call Handling & Communication

- Attend and route incoming calls to the concerned departments.
- Handle customer inquiries and provide basic information about projects and services.
- Take messages and ensure timely communication to concerned team members.

Customer Coordination

- Assist walk-in customers and direct them to the sales team.
- Schedule site visits and meetings for prospective buyers.
- Maintain customer inquiry records and update CRM/database as required.
- Coordinate with sales and marketing teams for customer appointments.

Administrative Support

- Manage incoming and outgoing couriers, mails, and documents.
- Maintain office supplies and coordinate with vendors for replenishment.
- Assist in preparing reports, presentations, and meeting arrangements.




- Support HR and administration teams in day-to-day activities.

Meeting & Event Coordination

- Schedule conference room bookings.
- Arrange refreshments for client meetings and management discussions.
- Support project launches, customer events, and company functions.

Required Qualifications

- Graduate in any discipline.
- 2-5 years of experience as a Receptionist, Front Office Executive, or Customer Service Executive.
- Experience in the real estate industry will be preferred.

Required Skills

- Excellent verbal and written communication skills.
- Pleasant personality with qualified grooming.
- Strong customer service and interpersonal skills.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
- Ability to multitask and manage time effectively.
- Basic knowledge of CRM software is an added advantage.

Preferred Attributes

- Positive attitude and customer-centric approach.
- Strong organizational and coordination skills.
- Ability to maintain confidentiality and professionalism.
- Presentable, confident, and courteous demeanor.

Key Performance Indicators (KPIs)

- Visitor and customer handling efficiency.
- Call response and query resolution time.
- Appointment and meeting coordination accuracy.
- Customer satisfaction and feedback.
- Front office administration and record maintenance efficiency.

Pay: ₹25,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Receptionist- Real Estate (India)
🏢 Adya Services
📍 India