VLH Bansal Motors is seeking a professional and customer-focused Customer Relationship Executive (CRE) to manage customer enquiries, follow-ups and relationships.
Key Responsibilities
- Handle incoming customer enquiries through phone, website and other channels.
- Follow up with leads and prospective customers.
- Maintain customer information and interaction records.
- Coordinate with the sales team for lead conversion.
- Schedule customer meetings and vehicle visits.
- Collect customer feedback and resolve basic queries.
- Follow up with customers after vehicle delivery.
- Maintain CRM records and daily activity reports.
- Support customer retention and relationship-building activities.
Requirements
- 1–2 years of customer service/CRM experience preferred.
- Good verbal and written communication.
- Basic computer and MS Office knowledge.
- CRM experience will be an advantage.
- Professional and positive attitude.
- Freshers may apply.
What We Offer
- Competitive salary
- Performance incentives
- Training
- Growth opportunities
- Professional work environment