Client Servicing Manager

Company: Craftech 360
Industry: Brand Activation & Experiential Marketing
Location: Bangalore / Mumbai
Employment Type: Full-Time
Experience: 3–6 Years

About the Role

Craftech 360 is looking for an experienced Client Servicing Manager with strong experience in brand activations, experiential marketing, events, and client management. The ideal candidate should be capable of managing client relationships, understanding campaign requirements, coordinating with internal teams, and ensuring smooth execution of projects from brief to delivery.

Key Responsibilities

- Manage day-to-day communication and relationships with clients.
- Understand client briefs, campaign objectives, and brand requirements.
- Develop and present experiential marketing and brand activation concepts in coordination with creative and execution teams.
- Prepare proposals, presentations, estimates, and project timelines.
- Coordinate with creative, production, operations, and business development teams.
- Manage end-to-end execution of brand activations, events, exhibitions, and experiential campaigns.
- Coordinate with vendors and external partners wherever required.
- Track project budgets, timelines, deliverables, and client approvals.
- Conduct client meetings and provide regular project updates.
- Handle client feedback and ensure timely resolution of issues.




- Identify opportunities to grow existing client accounts and generate repeat business.
- Ensure campaigns are delivered as per brand guidelines and client expectations.
- Be available for on-ground execution and event coordination when required.

Required Skills & Experience

- 3–6 years of experience in client servicing/account management within brand activation, experiential marketing, events, or advertising agencies.
- Strong understanding of BTL marketing, brand activations, experiential campaigns, exhibitions, and events.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Strong project coordination and multitasking abilities.
- Ability to manage multiple clients and projects simultaneously.
- Good understanding of budgets, timelines, vendor coordination, and event execution.
- Strong problem-solving and client-handling skills.
- Willingness to travel and work on-ground during events when required.

Preferred Background

Candidates from experiential marketing agencies, brand activation agencies, event agencies, BTL agencies, advertising agencies, or integrated marketing agencies will be preferred.

How to Apply

Interested candidates can share their updated resume at [email protected] with the subject line: Application – Client Servicing Manager.

Pay: ₹40,000.02 - ₹50,000.00 per month

Benefits:

- Adaptable schedule

Work Location: Remote

📌 Client Servicing Manager (India)
🏢 Craftech 360
📍 India