- Manage the reception area and maintain a professional and welcoming setting.
- Attend incoming telephone calls and route them to the appropriate person.
- Understand the purpose of customer visits and connect them with the concerned team.
- Maintain visitor records and front-office registers.
- Handle incoming and outgoing courier/post and other office communications.
- Provide general administrative support to the office as required.
- Attend to customer enquiries related to the PMSG Solar Scheme.
- Collect and verify customer documents as per the required checklist.
- Maintain proper records of PMSG customer enquiries and applications.
- Coordinate with customers for submission of pending documents.
- Follow up with customers regarding application status, approvals,
payments and other requirements.
- Keep customers informed about the progress of their application/order.
- Coordinate site visits, technical surveys and customer appointments.
- Coordinate with the Sales, Technical and Installation teams for customer requirements.
- Escalate customer issues or delays to the concerned person for timely resolution.
Pay: ₹10,625.01 - ₹15,000.00 per month
Language:
- Kannada (Required)
Location:
- Peenya Small Industries, Bengaluru, Karnataka (Required)
Work Location: In person
📌 Front Office Executive cum Coordinator (India)
🏢 DIGIFLIC CONTROLS (INDIA
📍 India
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