Designation: Deputy Chief Manager

Location: India Tamil Nadu Chennai-HO-Guindy IE

Organization: Financial Services

Job Description:

Key Responsibilities

1. IT Infrastructure Management

- Manage enterprise IT infrastructure including servers, storage, operating systems, virtualization platforms, cloud environments, and end-user computing.
- Ensure high availability, performance, scalability, and security of IT services.
- Establish infrastructure standards, policies, and operational procedures.
- Drive capacity planning, technology refreshes, and infrastructure modernization initiatives.
- Monitor infrastructure health and proactively mitigate operational risks.

2. Backup & Recovery Management

- Develop and implement enterprise backup and recovery strategies for on-premises and cloud environments.
- Ensure successful backup execution, monitoring, and reporting.
- Conduct regular backup restoration tests to validate recoverability.
- Define and manage backup retention policies in line with business and regulatory requirements.
- Monitor compliance with RPO (Recovery Point Objective) requirements.

3. Disaster Recovery (DR)

- Develop, maintain, and enhance Disaster Recovery
- Define and monitor RPO and RTO targets for critical applications and infrastructure.
- Coordinate periodic DR drills and failover testing activities.
- Ensure DR infrastructure readiness and documentation accuracy.
- Drive closure of observations identified during DR exercises and audits.

4. VMware & Virtualization Management

- Manage VMware vSphere, ESXi, vCenter, HA, DRS, SRM, and associated virtualization technologies.
- Lead VMware upgrades, migrations, patching, and capacity planning activities.
- Optimize resource utilization and infrastructure performance across virtual environments.
- Support virtualization strategy and hybrid cloud integration initiatives.

5. Cloud Infrastructure Management

- Manage cloud platforms such as Microsoft Azure, AWS cloud services.
- Establish cloud governance frameworks, security controls, and operational standards.
- Monitor cloud utilization and optimize infrastructure costs.
- Cloud-native adoption, and modernization initiatives.
- Ensure cloud resilience, backup integration, and regulatory compliance.

6. Hardware Asset Management

- Manage the lifecycle of servers, storage, laptops, desktops, and network devices.
- Oversee procurement, deployment, maintenance,



warranty management, and disposal activities.
- Maintain asset inventory accuracy and compliance.
- Implement hardware refresh and lifecycle management strategies.

7. Software & License Management

- Manage software procurement, deployment, upgrades, renewals, and retirement.
- Ensure software license compliance and optimization.
- Maintain software asset inventory and entitlement records.
- Evaluate emerging technologies and recommend solutions aligned with business needs.

8. IT Asset Management (ITAM)

- Establish and govern IT Asset Management processes and policies.
- Maintain accurate hardware and software asset repositories and CMDB.
- Conduct periodic asset audits and reconciliations.
- Ensure compliance with audit, governance, and regulatory requirements.
- Track asset lifecycle from procurement through disposal.

9. Vendor Management

- Manage relationships with technology vendors, OEMs, cloud providers, managed service providers, and system integrators.
- Negotiate contracts, commercial agreements, SLAs, and renewals.
- Conduct vendor governance and performance review meetings.
- Drive cost optimization and service improvement initiatives.
- Ensure vendors meet contractual and regulatory obligations.

10. Security, Governance & Compliance

- Ensure infrastructure adheres to organizational security standards and regulatory requirements.
- Support internal audits, external audits, and compliance assessments.
- Drive vulnerability remediation and risk mitigation activities.
- Collaborate with Information Security teams on security control implementation.
- Ensure compliance with industry regulations and governance frameworks.

11. Project & Service Management

- Lead infrastructure, cloud, backup, DR, and transformation projects.
- Manage budgets, timelines, risks, resources, and stakeholder expectations.
- Drive automation and process improvement initiatives.
- Ensure adherence to ITIL processes including Incident, Problem, Change, Capacity, Availability, and Configuration Management.





12. Team Leadership & Stakeholder Management

- Lead and mentor infrastructure, cloud, backup, and asset management teams.
- Define KPIs, development plans, and performance objectives.
- Engage with business leaders to align technology initiatives with business priorities.
- Foster a culture of accountability, innovation, and continuous improvement.

Qualifications

Education

- Bachelor's Degree, Computer Science, Engineering, or related discipline.
- Master's Degree (Preferred).

Certifications (Preferred)

- ITIL Foundation/Managing Qualified
- VMware VCP/VCAP
- Microsoft Azure Administrator/Architect
- AWS Certified Solutions Architect
- PMP/PRINCE2
- CISSP or equivalent security certification

Experience

- 12–18 years of overall IT experience.
- Minimum 3–5 years in a for role managing enterprise infrastructure and cloud environments.
- Experience in Backup, Disaster Recovery, VMware Administration, Cloud Management, IT Asset Management, Vendor Management, and Service Delivery.
- Experience working within regulated industries such as BFSI, Financial Services, Insurance, Healthcare, or Enterprise IT environments is preferred.

Technical Skills

Infrastructure

- Windows Server
- Linux Administration
- Active Directory
- DNS, DHCP
- Storage & SAN Management

Virtualization

- VMware vSphere
- ESXi
- vCenter
- VMware SRM

Backup Solutions

- Commvault
- Veeam
- NetBackup

Cloud Platforms

- Microsoft Azure
- Amazon Web Services (AWS)
- Cloud Security & Governance
- Hybrid Cloud Architecture

Asset Management

- IT Asset Lifecycle Management
- Software Asset Management
- CMDB Management
- License Compliance

Monitoring & Management

- ManageEngine
- Zabbix

Key Competencies

- Infrastructure Leadership
- Cloud Governance & Management
- Backup & Disaster Recovery Strategy
- VMware Administration
- Vendor & Contract Management
- IT Asset Management
- Financial & Budget Management
- Regulatory Compliance & Audit Readiness
- Risk Management
- Strategic Planning
- Stakeholder Management
- Team Leadership & People Development

This position is ideal for a senior IT leader responsible for Infrastructure Operations, Cloud Management, VMware, Backup & DR, Hardware & Software Asset Management, Vendor Governance, Compliance, and Technology Transformation across enterprise environments.

📌 Deputy Chief Manager - IT Infra (Tamil Nadu)
🏢 Aditya Birla Group
📍 Tamil Nadu