About the Role

At Nish Hair, we believe that choosing the right hair solution should feel personal, comfortable, and effortless. As a Hair Experience Specialist, you will be the face of the brand in our store, helping clients understand their options and make confident choices based on their individual needs.

This role combines customer consultation, product knowledge, styling support, and sales. You will spend time understanding each client, recommending suitable products, demonstrating solutions, and ensuring they receive a welcoming and personalised experience from the moment they walk in.

Key Responsibilities

1. Client Consultation

- Welcome clients and understand their hair concerns, preferences, lifestyle, and expectations.
- Conduct one-on-one consultations and suggest suitable hair solutions.
- Help clients compare options and make informed purchase decisions.

2. Product Knowledge & Demonstration

- Develop a strong understanding of Nish Hair products and solutions.
- Demonstrate products and explain their use, maintenance, styling, and care.
- Assist clients with product trials and ensure they are comfortable with their selection.

3. Sales & Customer Conversion

- Achieve individual and store sales goals through a consultative approach.
- Recommend relevant products based on the client's requirements.
- Identify opportunities to introduce complementary products where appropriate.
- Follow up with clients when required to support enquiries and potential purchases.

4. Customer Experience & Relationship Building

- Create a friendly, professional, and personalised experience for every client.
- Build genuine relationships with customers and understand their preferences over time.




- Handle customer questions and concerns with patience and professionalism.
- Encourage repeat visits and long-term customer relationships.

5. Store Presentation

- Maintain a clean, organised, and inviting store environment.
- Ensure products and displays are presented neatly and according to Nish Hair's standards.
- Support the team in maintaining the overall look and feel of the store.

6. Stock & Store Coordination

- Keep track of product availability and inform the relevant team about replenishment requirements.
- Assist with receiving, organising, and storing products.
- Ensure products are handled and maintained properly.

What We're Looking For

- Robust communication and interpersonal skills.
- A confident, approachable, and professional personality.
- Good listening skills with the ability to understand customer needs.
- A genuine interest in hair, beauty, styling, or fashion.
- Comfortable working towards sales goals and business targets.
- Good attention to detail and a well-presented appearance.
- Ability to handle multiple customers and tasks in a busy retail environment.
- A customer-first attitude with a willingness to learn and grow.

Preferred Experience

- Experience in retail, beauty, salons, haircare, fashion, hospitality, or premium customer service.
- Previous experience in sales, customer consultation, or client-facing roles is an advantage.
- Knowledge of hair extensions, wigs, toppers, or haircare products would be beneficial.
- Freshers with strong communication skills and a genuine interest in the beauty and hair industry may also be considered.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Retail Sales Consultant (India)
🏢 Nish Hair
📍 India