Job Title: Loan Executive

Job Summary:
The Loan Executive is responsible for generating loan business, assisting customers with loan applications, evaluating basic customer eligibility, coordinating documentation, and ensuring timely processing and disbursement of loans. The role involves customer relationship management, sales, follow-ups, and coordination with internal teams.

Key Responsibilities

- Generate leads and acquire new customers for loan products.
- Explain loan products, interest rates, eligibility criteria, and repayment terms to customers.
- Collect and verify customer documents required for loan processing.
- Assist customers in completing loan applications and ensure accurate information.
- Conduct initial assessment of customer eligibility and repayment capacity.
- Coordinate with credit, operations, and verification teams for loan processing.
- Follow up on pending applications, documentation, approvals, and disbursements.
- Maintain solid relationships with existing and prospective customers.
- Achieve assigned monthly/quarterly loan sales targets.
- Ensure compliance with company policies, KYC requirements, and applicable lending procedures.
- Maintain accurate records of customer information and loan applications.




- Monitor customer accounts and coordinate for timely repayment follow-ups where required.
- Provide regular reports on leads, applications, approvals, and disbursements to management.

Required Skills

- Good communication and interpersonal skills.
- Customer service and relationship-management abilities.
- Sales and negotiation skills.
- Basic knowledge of loans, credit, and financial products.
- Good follow-up and time-management skills.
- Ability to work with targets and deadlines.
- Basic computer knowledge, including MS Excel and CRM/software systems.

Qualifications

- Graduate degree in any discipline preferred.
- Previous experience in banking, NBFC, financial services, loan sales, or customer relationship management is an advantage.
- Freshers may be considered depending on the organization and role.

Key Performance Indicators (KPIs)

- Number and value of loans sourced.
- Achievement of sales targets.
- Lead-to-loan conversion rate.
- Timely processing of applications.
- Customer acquisition and retention.
- Quality of loan portfolio and repayment performance.

Pay: ₹13,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Loan Executive (Patna)
🏢 MANDAWEWALA AND ASSOCIATES
📍 Patna