Job Title : Customer Relationship Manager (Female) - Payment Collection.

Location : Guwahati, Assam.

JOB SUMMARY : We are looking for a proactive and dedicated Customer Relationship Manager to manage timely collection of outstanding payments from our clients while maintaining strong customer relationships. The ideal candidate should possess excellent communication and follow-up skills.

KEY RESPONSIBILITIES :

-> Contact our clients through phone calls and messages to collect outstanding payments.

-> Follow-up on overdue invoices on timely basis and coordination with clients accordingly.

-> Build and maintain strong and positive relationship with customers while resolving payment-related issues.





-> Negotiate payment schedules and resolve payment-related concerns with our clients to ensure smooth functioning.

-> Prepare weekly and monthly collection reports for management.

-> Escalate high-risk or long-pending accounts to management.

REQUIRED QUALIFICATIONS AND SKILLS :

-> 2-3 years of experience in customer relationship management, payment collection and accounts receivable.

-> Excellent communication and negotiation skills.

-> Fluency in Assamese, Hindi and English0.

-> Valuable problem-solving and conflict-resolution skills.

Pay: ₹13,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Guwahati)
🏢 VINIT Distributors
📍 Guwahati