Job Description: Receptionist / Academic Council

Position: Receptionist / Academic Council Council
Department: Administration / Academic Council
Location: Thrissur,kerala
Employment Type: Full-Time

Job Summary

We are seeking a professional, organized, and approachable Receptionist / Academic Council Coordinator to manage front-office operations while providing administrative and coordination support to the Academic Council. The ideal candidate will be the first point of contact for students, parents, staff, visitors, and external stakeholders and will ensure smooth communication between the reception, academic departments, and management.

Key ResponsibilitiesReception & Front Office

- Welcome and assist students, parents, visitors, and staff in a courteous and professional manner.
- Handle incoming telephone calls, emails, inquiries, and correspondence.
- Direct visitors and inquiries to the appropriate department or staff member.
- Maintain visitor records and manage appointments and reception schedules.
- Receive, sort, record, and distribute official correspondence and documents.
- Maintain a clean, organized, and qualified reception area.
- Provide accurate information regarding institutional procedures, academic activities, schedules, and events.

Academic Council Coordination

- Provide administrative support to the Academic Council and academic leadership.
- Coordinate Academic Council meetings, including scheduling, invitations, agendas, attendance, and required documents.
- Prepare meeting materials and maintain organized records of discussions and decisions.
- Record and circulate meeting minutes and follow up on assigned action points.
- Maintain confidential academic and administrative records.
- Coordinate communication between the Academic Council, faculty, departments, students, and management.
- Assist in organizing academic reviews,



orientations, seminars, workshops, examinations, and institutional events.
- Track deadlines, submissions, approvals, and follow-up activities related to academic matters.

Administrative Support

- Maintain digital and physical filing systems.
- Prepare letters, notices, reports, schedules, forms, and other administrative documents.
- Support data entry and maintenance of institutional databases and records.
- Assist management and academic staff with day-to-day administrative requirements.
- Handle sensitive information with confidentiality and professionalism.
- Perform other duties assigned by the Principal, Academic Director, or Management.

Required Qualifications

- Bachelor's degree or equivalent qualification preferred.
- Good working knowledge of MS Office/Google Workspace and basic office systems.
- Excellent spoken and written communication skills.
- Strong organizational and time-management abilities.
- Professional telephone and interpersonal skills.
- Ability to multitask and work effectively under pressure.

Key Competencies

- Professional and pleasant personality
- Excellent communication and customer-service skills
- Strong attention to detail
- Confidentiality and integrity
- Teamwork and coordination
- Problem-solving ability
- Good documentation and record-keeping skills
- Proactive and responsible approach to work
- Ability to interact effectively with students, parents, faculty, and management

Performance Expectations

The successful candidate will be expected to:

- Maintain an efficient and welcoming front office.
- Ensure timely and accurate communication.
- Maintain accurate academic and administrative records.
- Support the Academic Council in completing its activities and action points on time.
- Demonstrate professionalism, confidentiality, punctuality

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 RECEPTIONIST/ACADEMIC COORDINATOR (India)
🏢 catalyst education
📍 India