- Job requisition ID : 109807
- Location: Bengaluru
- Entity: Deloitte Touche Tohmatsu India LLP
The team
Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P;
Your work profile
- Solution Design & Configuration — Lead end-to-end configuration of Manhattan Active Omni modules including Order Management, Store Fulfillment, Customer Support Engagement, and Inventory Availability
- Business Process Optimization — Analyze client requirements, map business processes, and translate them into optimal system configurations
- Integration Management — Collaborate with development teams to configure APIs, webhooks, and integration with ERP, WMS, POS, and e-commerce platforms
- Testing & Validation — Design test scenarios, execute UAT, and ensure configurations meet functional and performance requirements
- Implementation Leadership — Drive configuration workstreams across multiple concurrent projects, managing timelines and deliverables
- Documentation — Create and maintain configuration specifications, process flows, and runbooks
- Support & Troubleshooting — Provide L3 support for production issues, conduct root cause analysis, and implement fixes
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Key skills required
- 6+ years of hands-on experience with Manhattan Active Omni or Manhattan OMS
- Proven track record of 3+ years of full-lifecycle implementations
- Deep expertise in configuring Order Orchestration, Sourcing & Allocation, Store Fulfillment, and Inventory Visibility
- Solid understanding of omnichannel retail processes: BOPIS, ship-from-store, endless aisle, returns management
- Experience with Manhattan Active Platform architecture, including configuration and workflow design
- Familiarity with REST APIs and integration
- Excellent communication skills with the ability to translate technical concepts for business audiences
📌 Manager | AMS Support & Delivery | Bengaluru | Technology Strategy & Transformation (India)
🏢 Deloitte
📍 India
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