Front Office/( CRM ) Job description

Roles & Responsibilities

- l Build and maintain relationships with internal and external customers.
- l Monitor registration and admission standards followed by the team and submit reports as required
- l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- l Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.




- l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- l Updating current tie-ups as part of business relations.

Requirement

- l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- l Regular updates to be provided to the team members.
- l Ensuring that the team is skilled, competent and motivated to perform its duties.
- l Ensure adequate manpower at all counters

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,102.77 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 ADVANCED GRO HAIR
📍 India