Position: Front Office Associate
Department: Front Office
Experience: 1–2 Years
Key Responsibilities
- Welcome and assist guests professionally.
- Handle check-ins, check-outs, and reservations.
- Manage guest queries, requests, and complaints.
- Coordinate with internal departments to ensure smooth guest service.
- Maintain guest records and billing accuracy.
- Answer calls and respond to emails promptly.
Requirements
- Graduate in any discipline (Hospitality preferred).
- 1–2 years of Front Office experience in hospitality.
- Positive communication and customer service skills.
- Basic knowledge of MS Office and hotel software.
- Willingness to work in shifts.
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund