Job Opening: Customer Support Executive – Voice Process
Company: Well-Established MNC
Location: Ghansoli, Navi Mumbai
Work Mode: Work From Office
Shift: US Shift
Working Days: 5 days a week
Weekly Off: Saturday and Sunday
Salary: ₹34,500 per month in-hand
Eligibility Criteria
- Graduation is mandatory.
- Minimum 2 years of experience in International Customer Support or International Voice Process.
- B2-level English communication skills.
- Excellent customer handling and problem-solving skills.
- Age limit: Up to 38 years.
Job Responsibilities
- Handle inbound calls from US customers.
- Resolve customer queries and concerns professionally.
- Provide excellent customer service and ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow process, quality, and compliance guidelines.