- Make calls to existing and potential customers for AMC services.
- Follow up with customers for AMC renewal and new AMC contracts.
- Handle customer service calls and understand their requirements.
- Coordinate with the Service Team for customer complaints and service calls.
- Schedule and follow up on service visits with the service team.
- Maintain customer details, AMC records, and follow-up reports.
- Prepare quotations and share them with customers.
- Follow up for payments and AMC renewals.
- Maintain positive relationships with existing customers.
- Achieve monthly AMC sales and renewal targets.
Required Skills:
- Good communication and convincing skills.
- Basic computer and MS Excel knowledge.
- Good customer handling and follow-up skills.
- Ability to coordinate with the service team.
- Experience in AMC/service sales will be preferred.