JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Front Office Executive-
Key Responsibilities
Reception & Customer Service: - between 9-6pm or in case of high profile visits
Greet and assist visitors, tenants, and clients in a professional manner
Manage visitor registration and access control procedures
Answer and direct phone calls, take messages, and handle inquiries
Maintain visitor logs and issue temporary access badges
Coordinate meeting room bookings and setup
Administrative Support:
Handle incoming and outgoing mail and packages – all packages will be directed to the mail room by asking the Mailroom resource to come & collect the same.
Maintain reception area cleanliness and organization
Update tenant directories and building information displays
Process tenant service requests and work orders
Support property management team with administrative tasks
Security & Compliance:
Monitor building access and security protocols
Report security incidents or maintenance issues –visitor areas & in and around the lobby, as the FOE should be available in the reception area
Ensure compliance with building safety procedures
Coordinate with security personnel when needed
Communication & Coordination:
Relay important information to tenants and management when required
Assist with tenant communications and notices
Support property events and tenant activities
Maintain professional appearance and demeanor
Required Qualifications
2nd PUC and diploma or equivalent (Bachelor's degree preferred)
1-3 years of reception or customer service experience
Excellent verbal and written communication skills
Proficiency in MS Office and basic computer applications
Professional appearance and solid interpersonal skills
Ability to multitask and work in fast-paced environment
Preferred Qualifications
Experience in commercial real estate or property management
Bilingual capabilities
Knowledge of building management systems
Customer service certification
Key Skills
Professional phone etiquette
Attention to detail
Problem-solving abilities
Time management
Confidentiality and discretion
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.
We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Front office Executive (India)
🏢 JLL
📍 India