Job Summary

The Spare Parts Sales Manager is responsible for managing the dealership's spare parts business, including sales, inventory, procurement, customer service, wholesale/retail sales, and parts profitability. The role focuses on achieving sales targets, maintaining optimum stock levels, reducing ageing inventory, and ensuring timely availability of parts for workshop and customers.

Key Responsibilities

- Develop and achieve monthly, quarterly, and annual spare parts sales targets.
- Manage retail, wholesale, counter, workshop, and external parts sales.
- Plan and maintain optimum spare parts inventory levels.
- Monitor fast-moving, slow-moving, non-moving, and obsolete parts.
- Coordinate with OEMs, suppliers, and distributors for parts procurement.
- Ensure timely availability of critical and fast-moving spare parts.
- Monitor stock ageing, inventory turnover, and stock accuracy.
- Control excess inventory and minimize obsolete/blocked stock.
- Prepare and analyze daily, weekly, and monthly parts sales reports.
- Monitor gross margin, discounts, pricing, and parts profitability.
- Develop relationships with fleet customers, garages, transporters, and other external customers.
- Identify new business opportunities and increase the external parts customer base.
- Coordinate closely with the Workshop, Service, Warranty, and Accounts Departments.
- Ensure workshop parts requirements are fulfilled within the required TAT.
- Supervise Parts Executives, Counter Sales Executives, Storekeepers, and other parts staff.
- Set team targets and monitor individual performance.
- Train and guide team members on product knowledge, sales techniques,



and customer handling.
- Ensure proper parts receiving, storage, binning, picking, and issuing procedures.
- Conduct periodic physical stock verification and resolve inventory discrepancies.
- Ensure compliance with OEM/dealership SOPs and audit requirements.
- Handle customer complaints related to parts availability, pricing, quality, and delivery.
- Monitor warranty, return, and defective parts processes.
- Ensure proper housekeeping, safety, and 5S standards in the parts warehouse.

Key KPIs

- Spare Parts Sales Achievement
- Parts Gross Profit / Gross Margin
- Workshop Parts Fill Rate
- External Parts Sales
- Inventory Turnover
- Stock Accuracy
- Ageing & Obsolete Stock
- Parts Availability
- Customer Satisfaction
- Parts Sales Growth
- Team Productivity
- Purchase & Inventory Cost Control

Required Skills

- Spare Parts Sales & Operations
- Inventory Management
- Parts Procurement
- Customer Relationship Management
- Sales Target Achievement
- Team Leadership
- Negotiation Skills
- Dealer/OEM Coordination
- Stock Analysis
- Pricing & Margin Management
- MS Excel / MS Office
- DMS / ERP Knowledge
- Automobile Spare Parts Knowledge

Preferred Experience

- 5–10 years of experience in automobile spare parts, preferably in an authorized dealership.
- Experience with commercial vehicles/heavy commercial vehicles is preferred.
- Knowledge of OEM parts systems, dealership processes, and inventory management.
- Solid experience in retail, wholesale, workshop, and external parts sales.

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

- Leave encashment

Work Location: In person

📌 Spare Parts Sales Manager – Automobile Industry (India)
🏢 Kataria Motors
📍 India