Serve as the primary point of contact for clients and team members.

Manage incoming and outgoing communications (calls, emails, and messages).

Maintain and update records of customer interactions.

Payment Follow-Up:

● Proactively follow up on pending payments from clients.

Ensure timely collection of payments and maintain accurate payment records.

Address customer queries related to invoices and payment schedules.

Customer Handling:

● Resolve customer inquiries and concerns efficiently through phone calls and emails.

Build robust client relationships and ensure customer satisfaction.

Provide product/service information and suggest solutions tailored to client needs.

Administrative Tasks:

● Organize and maintain office documents and records.

Coordinate with internal teams to ensure smooth operations.

Assist with scheduling meetings, appointments, and reminders.

Required Skills

Communication Skills:

● Proficient in English, Hindi, and Marathi (verbal and written).

Strong interpersonal and customer service abilities.

Follow-Up Skills:





● Persistent and professional in tracking payment statuses.

Ability to handle payment delays tactfully while maintaining good client relations.

Problem-Solving:

● Ability to address and resolve customer concerns effectively.

Technical Proficiency:

Familiarity with MS Office (Excel, Word, etc.) and CRM software.

Qualifications

● Bachelor’s degree in Business Administration or a related field (preferred).

● Previous experience in office administration or customer handling is advantageous.

● Strong organizational and multitasking skills

Contact No. : - +91 (phone hidden).

Email : - [email protected]

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Paid sick time
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Recovery & Cheque Collections Agent (Pimpri-Chinchwad)
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